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I knew I had made the right decision the moment I walked in to her office. She was incredibly warm, non judgmental and knew what exactly what she was doing. All through the process of learning about my life, and comprehensively testing my hearing in her sound booth I could just tell I was in very good hands. Not once did she try to upsell me to a more expensive hearing aid, but stayed firmly centered on what was right for me. Louise's process is about customising her search to find the right solution just for you. I know the time and money I spent on getting the aids I now happily wear is amongst the best value I have spent on anything.

Louise has been looking after my hearing loss for many years. She is an excellent practitioner and has gone over and above to accommodate my distressing hearing loss. She explained everything to me clearly and patiently, so I was able to take on all the instructions board despite my advanced age (Almost 90). I am now more confident in daily life. Louise is kind and caring and an asset to the community.

I have been a very appreciative and satisfied patient of Louise for many years and would highly recommend Sound Sense Hearing to anyone who is experiencing hearing challenges for the first time or who, like me, has needed hearing support for a number of years. Louise is not only the most knowledgeable and experienced audiologist I have known - she also has a patient, caring approach and is always completely focused on the best solutions for her clients.