Welcome to

Waxem Hearcare prides itself on taking care of each patient as if they were our own family member. Our Audiologists are well trained from University of Southampton providing you the assurance of best care. The journey of our Audiology business began as a search for help to support one of our family members who was born with profound deafness. The Difference that Audiology has made to him has become our driving force to make that difference in the lives of many.

Our Commitment

At the heart of our patient care is a mutual agreement built on honor, integrity, and trust. We strive to provide the best hearing care experience, guided by the following standards of excellence:

• Comprehensive Evaluation: We thoroughly assess your hearing, communication needs, and life goals to understand how we can best support you.

• Personalised Recommendations: Based on our evaluation, we recommend a treatment plan tailored specifically to you and designed to meet your unique needs.

• Clear Understanding of Your Hearing Journey: We ensure that you fully understand the steps on your journey to better hearing, including realistic expectations for the outcomes of each stage.

• Verified Benefits: We verify that your hearing instruments and accessories are working effectively and delivering the benefits you need. This may include clinically proven tools such as Real Ear Measurement, Speech Mapping, or Sound Field Verification.

• Ongoing Support: Our commitment extends beyond the office visit. We work with you to create a long-term care plan, schedule follow-ups, perform regular evaluations, and provide any additional care needed to ensure your satisfaction for years to come.

• Nationwide Warranty Support: By working with us, you gain the benefit of both local and national support, with warranties and service guarantees honored across our network.

• Commitment for a Lifetime: We provide lifetime care for our products, including free cleanings and testing to ensure ongoing performance.